How to increase user engagement with your eLearning courses
There is a lot of talk around the industry, about the importance of employee engagement in business. Engaged employees have been proven to be vital for retaining customers, encouraging growth and innovation, and reducing attrition. In fact, a report from the Harvard Business Review states that employee engagement has a significant impact on the overall success of an organization. Furthermore, employee engagement is also extremely important when it comes to training and development. Engaging learners is an essential factor in helping training to stick. Engaged learners take away more from a training course, are better able to apply new skills to their jobs, and are more likely to exhibit post-training performance improvement. Thus, when you increase user engagement with your training content, you are able to ensure a much higher return on investment from your Training and Development initiatives.
A Learning Management System (LMS) is an excellent opportunity to
increase the availability of web based training to your workforce, but many
companies find engaging their user base challenging.
While many companies find that engaging their user base with a course
housed in a Learning Management System is challenging, often this is
simply down to unfamiliarity with a new system, or failure to craft an
effective or user-friendly Learning Management System. Increasing
learner engagement is essential for making training effective; it helps
training accomplish the organization’s goals. So, to increase user
engagement with your Learning Management System courses, keep these tips
in mind:
1. Use Plain Language
The benefit of online learning is that it can be presented to a large
number of employees. Plain language is a must to make training
effective for a variety of users with different education or experience
levels. Contrary to creative writing techniques, training content should
be written to deliver information that is clearly and easily
understood.
2. Seek Feedback
Your user base will be more engaged if they are able to provide
feedback and connect with their trainers, even if it is on a remote
basis. Including contact information and incorporating surveys are
excellent ways to promote engagement through feedback. Brief lead-in
questions and polling are also excellent techniques to incorporate into
online training.
3. Seek Professional Assistance
Creating engaging content is not always a simple task. Using an eLearning company to produce your content or consult on your learning systems can make a
vast improvement in the effectiveness of your online training.
4. Make Training Relevant
Training is more effective if the learner finds it relevant. Include
information in your Learning Management System courses that uses
real-world examples and explains why the training is important. This
will increase your employee’s buy-in, improve engagement, and help
learners apply learning concepts on the job.
5. Use Microlearning
Studies
have shown that breaking information down into smaller chunks of
similar content can increase retention and learning speed. This is
especially important for online learning, because topics are being
learned independently. As a general rule, the more complex the topic,
the more chunks it will need to be broken into.
6. Use Visual Stimulation
A large percentage of adult learners prefer visual assets
incorporated with other kinds of media. Engaging imagery, graphics that
add clarity to concepts, and memorable visual cues will improve the
learners' engagement. As an added bonus, consistent imagery makes
content easier to understand and improves post-training retention. This
also applies to Learning Management System dashboards. If the first
things users see when logging into your Learning Management System is an
unattractive, hard-to-navigate page, they won’t dig deeper for content
in your Learning Management System.
7. Commit To Engaging Training
Make a commitment to focus on improving training and increasing your
employee’s connection to their learning content. Engaging training does
not just happen by accident. It takes attention and resources to make
sure the training meets your business needs, and benefits the
organization as a whole.
Final Thoughts
By focusing on simple techniques, it is possible to improve the
effectiveness of the content in your Learning Management System and
increase user engagement. Online learning courses that engage users can
increase learning retention, improve the application of learning
techniques on the job, and ensure improved organizational performance.
By using techniques like micro-learning to make content more relevant
and easy to understand, Learning Management System courses can make
training more effective. Techniques like seeking feedback and
professional assistance can also provide a solid basis for creating an
engaging and effective Learning Management System. Improvements like
these keep trainees involved in the learning and allow them to improve
their performance.
Source: eLearning Industry
How to increase user engagement with your eLearning courses
Reviewed by Crystal Edge
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